FOLLOW SFG

1200x630wa副本.png
instagram-png-instagram-png-logo-1455.pn
10wmt-articleLarge-v4副本.png
Super-Fit Catalog Download Image.jpg

SUPER-FIT INC.

1031 S Linwood Ave

Santa Ana CA 92705

+1-657-218-4827

sales@superfitglove.com

© 2023 by NORTHPOLE. Proudly created with Wix.com

SHIPPING POLICY

Our shipping policies are designed to be fast, easy and great for you, which is why we ship FREE on qualified Minimum Order Quantity within the continental United States.

All estimated delivery times refer to standard business days, excluding weekends and holidays.

Free shipping times are approximate and not guaranteed. Delivery times can be delayed by extreme weather conditions, high package volume and other factors, especially during the peak holiday season. 

If I order with a paid service, when will my order ship?

As long as you order by 3 p.m. EST on a U.S. business day, your order will be packed and shipped the same day. Please take into account mail holidays when calculating which service you need.  

For example, orders placed before 3 p.m. Wednesday with 2-Day Shipping will arrive Friday. Orders placed after 3 p.m. EST on Wednesday are the same as those ordered on Thursday and will arrive by Monday.

All expedited services include priority handling, so those orders will go to the front of our shipping queue, ensuring that some get into the mail stream even faster.

We want to get your package to you as fast as possible, so we may ship your order with a private carrier. Private carriers may not deliver to PO Boxes, which can cause delivery delays or failures. For expedited orders, please provide a street address (not a PO Box or Pack Station address). If a PO Box is provided as the shipping address, we will ship the order as requested, yet we cannot reship or refund shipping costs.

How long does it take to ship out orders?

98% of orders ship out within one business day of being placed. If your order is placed before 3 p.m. EST, there is a good chance it will be shipped out that same day, although this is not guaranteed unless you choose an expedited service.

 

How can you help if my package doesn't arrive on time?

If an order placed with an expedited service does not arrive by the scheduled delivery date - which will be determined based on available tracking information - then we will cheerfully refund the cost you paid for shipping.

 

How will I know that my order has shipped?
 

You will receive an email with details when your order is shipped.

 

Will I get a tracking number?

Most U.S. customers will receive a shipping notification email that includes a tracking number. Please remember that tracking isn't always updated perfectly by shipping carriers, so please allow a little time for everything to register in their systems.

Please note that some orders under 5 ounces in shipping weight may be shipped with an untracked service.

Return Shipping

  • Return shipping is FREE when you purchase on superfitglove.com. If you placed your order elsewhere, you are responsible for return shipping costs.

  • We are not responsible for merchandise that either does not reach us or arrives damaged or only in part.

  • While USPS First Class Mail may be the cheapest way to return your gloves, please use tracking and/or insurance or a private carrier if you are worried about your merchandise's arrival.